Last Updated: March 1, 2026
1. Introduction and Acceptance
Welcome to AIAnimalFeed.com (the "Platform"), an AI-powered animal nutrition platform. These Terms of Use ("Terms") govern your access to and use of the website, applications, tools, and services (collectively, the "Services") provided by AIAnimalFeed.com, located at Flat 721, Liven House, 61-63 King Yip Street, Kuwun Tong, Kowloon, Hong Kong ("we," "us," or "our").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.
2. Eligibility and Account Registration
2.1 Eligibility
By using our Services, you represent and warrant that:
- You are at least 18 years of age, or if you are between 13 and 18, you have obtained parental or guardian consent to use the Platform under their supervision.
- You have the legal capacity to enter into a binding agreement.
- You are not barred from receiving services under the laws of Hong Kong or your jurisdiction.
2.2 Account Registration
To access certain features of our Services, you must create an account. When registering, you agree to:
- Provide accurate, current, and complete information as prompted by the registration form.
- Maintain and promptly update your Registration Information to keep it accurate.
- Maintain the security and confidentiality of your login credentials.
- Notify us immediately of any unauthorized use of your account at support@aianimalfeed.com.
You are fully responsible for all activities that occur under your account. We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate or if you violate these Terms.
3. Description of Services
AIAnimalFeed.com provides an AI-powered platform for animal nutrition, including:
- AI Feed Formulation tools
- Feed Image Analysis
- Feed Label Scanner
- Daily Feed Calculator
- Health Condition Chat
- Various subscription plans (Basic, Professional, Enterprise)
3.1 Service Nature and Modifications
You acknowledge that:
- The Services are provided on an "AS IS" and "AS AVAILABLE" basis.
- We are constantly innovating to improve our Services. The form and nature of the Services may change without prior notice.
- We may suspend, discontinue, or modify any part of the Services at our sole discretion.
- We do not guarantee uninterrupted, error-free, or secure access to the Services.
4. Subscriptions, Payments, and Refunds
4.1 Subscription Plans
We offer several subscription plans as described on our Pricing page:
- Basic Plan: $0/month with limited features
- Professional Plan: $49/month with advanced features
- Enterprise Plan: $299/month with premium features
- One-time Services: Single feed formulation ($1) and 3-month access plans
4.2 Billing and Payments
- All charges are non-refundable except as expressly provided in our Refund Policy.
- You agree to pay all fees applicable to your chosen plan.
- We may use third-party payment processors and you agree to be bound by their terms.
- All transactions are processed in United States Dollars (USD).
4.3 Cancellation
- You may cancel your subscription at any time through the "Billing" tab in your account.
- Upon cancellation, you will retain access to your subscription benefits until the end of your current billing cycle.
- No further charges will occur after cancellation.
4.4 Refunds
Refunds are governed by our separate Refund Policy, which is incorporated into these Terms by reference. Please review it carefully.
5. AI-Generated Information and Disclaimers
5.1 Information Only
The information provided through our Services, including AI-generated feed formulations, analysis results, and chat responses, is for general informational and educational purposes only.
5.2 No Professional Advice
You acknowledge and agree that:
- The Services are powered by artificial intelligence and are intended to complement, not replace, professional veterinary or animal nutrition advice.
- Due to the rapidly evolving nature of AI, the information may contain inaccuracies or may not be suitable for your specific situation.
- Any AI-generated output does not represent our views or professional recommendations.
- You should seek advice from appropriately qualified professionals (veterinarians, animal nutritionists) before making decisions about your animals' health and nutrition.
5.3 Your Responsibility
You are solely responsible for:
- Evaluating the appropriateness of any AI-generated information for your use case.
- All decisions and actions you take based on information from our Services.
- The health and wellbeing of your animals.
6. User Conduct and Acceptable Use
You agree not to use the Services to:
- 6.1. Engage in any unlawful activity or violate any applicable laws, including those of Hong Kong.
- 6.2. Infringe upon the intellectual property rights of others.
- 6.3. Transmit any harmful code, viruses, or malicious software.
- 6.4. Attempt to reverse engineer, decompile, or hack the Platform.
- 6.5. Overwhelm or impose an unreasonable load on our infrastructure.
- 6.6. Use the Services to train any artificial intelligence or machine learning algorithms.
- 6.7. Impersonate any person or entity or misrepresent your affiliation.
- 6.8. Use the Services in any way that could disable, overburden, or impair the Platform.
We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions.
7. User Content and Feedback
7.1 User Input
When you post, upload, submit, or send any information, data, text, images, or other materials to or through the Services ("User Input"), you grant us a worldwide, royalty-free, non-exclusive, perpetual, irrevocable license to use, store, reproduce, modify, create derivative works, communicate, publish, and distribute such User Input for the purpose of providing, operating, promoting, and improving our Services and to develop and train generative AI models used in connection with the Services.
7.2 Representations
You represent and warrant that you have all rights, licenses, and permissions needed to provide the User Input and to grant the license described above.
7.3 Feedback
If you provide us with any comments, suggestions, ideas, or recommendations ("Feedback"), you grant us a worldwide, royalty-free, non-exclusive, perpetual, irrevocable right to use any Feedback for any purpose.
8. Intellectual Property Rights
8.1 Our Property
You acknowledge and agree that:
- We own or have rights to license all copyright, trademarks, and other intellectual property rights in the Platform, the Services, AI-generated outputs, and any materials found on the Platform.
- The Services contain proprietary and confidential information protected by applicable laws.
- All intellectual property rights in AI-generated outputs remain owned by us and our licensors.
8.2 Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purposes.
9. Third-Party Services and Links
Our Services may incorporate third-party products, services, or links to external websites. We are not responsible for:
- The availability, accuracy, or content of third-party services
- Any third-party output or materials
- Any loss or damage incurred as a result of your use of any third-party services
10. Termination
We may suspend or terminate your access to the Services at any time, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination:
- Your right to use the Services will immediately cease.
- Sections 5, 7, 8, 10, 11, and 12 of these Terms shall survive termination.
11. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW:
- 11.1. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
- 11.2. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
- 11.3. WE DO NOT WARRANT THAT:
- THE SERVICES WILL MEET YOUR REQUIREMENTS
- THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
- THE RESULTS OBTAINED FROM THE SERVICES WILL BE ACCURATE OR RELIABLE
- ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- 12.1. IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR USE OR INABILITY TO USE THE SERVICES
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
- ANY CONTENT OBTAINED FROM THE SERVICES
- UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
- 12.2. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY OR (B) $100.
13. Indemnification
You agree to defend, indemnify, and hold harmless AIAnimalFeed.com, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
- Your access to or use of the Services
- Your violation of these Terms
- Your User Input or Feedback
- Your violation of any third-party rights
14. Governing Law and Dispute Resolution
- 14.1. These Terms shall be governed by the laws of Hong Kong, without regard to its conflict of laws provisions.
- 14.2. Any dispute arising from or relating to these Terms or the Services shall be resolved through friendly negotiations. If negotiations fail, the dispute shall be submitted to the competent courts of Hong Kong.
15. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms.
16. Contact Information
If you have any questions about these Terms, please contact us at: