Frequently Asked Questions

Find answers to common questions about our platform

AI Accuracy & Reliability

How accurate are the AI-generated formulas?
Our AI formulas achieve 92–95% accuracy compared to professional formulations. However, we always recommend consulting with a veterinarian or animal nutritionist before implementing major dietary changes.

Animals Supported

What animals does your platform support?
We support a wide range of animals including dogs, cats, cattle, poultry (broilers, layers), horses, goats, pigs, and sheep. Each species has specialized formulation algorithms based on their unique nutritional requirements.

Subscription & Billing

Do I need a subscription to use the AI formula generator?
New users get one free formula generation. After that, you'll need to subscribe to one of our plans to continue generating formulas. Our Pet Owners plan starts at just $9 for 3 months.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. Please note our refund policy: 50% refund within 7 days, 20% refund within 8–30 days, and no refund after 30 days.

Technical Questions

Is the platform mobile-friendly?
Yes! Our website is fully responsive and works seamlessly on smartphones, tablets, and desktop computers. You can access all features from any device with an internet connection.
Can I export formulas to PDF or CSV?
Yes, all paid plans include the ability to export formulas to both PDF and CSV formats for easy sharing and record-keeping.

Commercial Use

Can I use the formulas for commercial purposes?
Commercial usage rights are only included with the Feed Mill plan ($49/year). This plan allows you to use formulas in your commercial operations and includes white-label reporting capabilities.